From October 12 to 16, 2026, SUNU Group’s subsidiaries took part in a new edition of Customer Experience Week, focusing on service quality, listening and improving customer support.

During the week, teams mobilized across their branches to encourage conversations with customers, better understand their expectations and highlight the commitments that guide their daily work. The initiative also served as a reminder of the importance of every interaction in building lasting relationships based on trust, availability and quality service.

Beyond this awareness week, the initiative reflects SUNU Group’s broader ambition: to make customer experience a key pillar of its service culture and foster a culture of continuous improvement across all its subsidiaries, for the benefit of policyholders and other Group customers.

On October 15, employees of SUNU Assurances in Senegal took part in “All in Pink Day,” an initiative launched by the Senegalese Federation of Insurance Companies (FSSA).

By wearing a touch of pink, a symbol of hope and solidarity, they demonstrated their commitment to the fight against breast cancer.

Beyond this collective show of support, the day served as a reminder of the importance of raising awareness and promoting early detection. Because every awareness effort counts.

SUNU Assurances in Senegal continues its commitment to the fight against cancer alongside the NGO SOUTOURA, as part of the Pink October campaign and its CSR initiatives.

On October 8, 2026, this partnership reached a new milestone with the inauguration of the second phase of the chemotherapy unit upgrade at the Cheikh Ahmadoul Khadim National Hospital, marked by the donation of 11 chemotherapy chairs and 2 paediatric beds. The unit was also refurbished to provide patients with a more welcoming care environment.

This initiative reflects SUNU Assurances in Senegal’s commitment to making a lasting social impact by helping improve patient care and promoting the well-being of communities.