CUSTOMER EXPERIENCE WEEK 2026: YOU ARE AT THE HEART OF SUNU
From October 12 to 16, 2026, SUNU Group’s subsidiaries took part in a new edition of Customer Experience Week, focusing on service quality, listening and improving customer support.
During the week, teams mobilized across their branches to encourage conversations with customers, better understand their expectations and highlight the commitments that guide their daily work. The initiative also served as a reminder of the importance of every interaction in building lasting relationships based on trust, availability and quality service.
Beyond this awareness week, the initiative reflects SUNU Group’s broader ambition: to make customer experience a key pillar of its service culture and foster a culture of continuous improvement across all its subsidiaries, for the benefit of policyholders and other Group customers.
